About Us

PALS MEDICAL TRANSPORT LLC

About Us

Dedicated to Safe and Accessible Transportation

PALS MEDICAL TRANSPORT LLC was founded with a mission to provide safe, comfortable, and dependable transportation for individuals with medical and mobility needs. Whether it’s a doctor’s appointment or a social gathering, we ensure every trip is handled with care and professionalism.

Our Commitment:

More:

PALS Medical Transport LLC is committed to delivering top-notch non-emergency transportation solutions for individuals with diverse mobility needs. Serving the West Michigan region, we focus on reliable, door-to-door service for trips starting in Kent County and surrounding areas.

Our goal is to ensure clients reach their destinations punctually and return home safely with care and professionalism. We provide premium ambulatory and wheelchair-accessible transportation services for:

  • Individuals able to walk and enter or exit vehicles independently
  • Wheelchair users
  • People with disabilities requiring special assistance
  • Clients with insurance coverage
  • Self-paying clients

At PALS Medical Transport LLC, we treat our clients with the same care and attention as we would our own family.

To provide a smooth and efficient experience, we leverage cutting-edge dispatching technology that streamlines trip scheduling, optimizes routes, and offers real-time driver tracking. Our drivers stay connected with dispatch through reliable two-way communication devices, ensuring seamless coordination.

Our sophisticated system also allows us to deliver detailed data for tracking and billing, customized to suit your specific requirements.

At PALS Medical Transport LLC, every driver undergoes a thorough screening process, including comprehensive background checks, Motor Vehicle Record (MVR) evaluations, and regular drug testing. Beyond screening, our drivers complete extensive training programs to ensure the highest level of safety and care, including:

  • Defensive Driving Training (DOT-certified)
  • CPR Certification
  • First Aid Certification
  • Mental Health First Aid Training
  • HIPAA Compliance Training
  • Training in Assisting Individuals with Disabilities
  • Emergency Procedures Training
  • Bloodborne Pathogens Safety Training
  • Fraud, Waste, and Abuse Awareness Training
Years of services
1 +
Patients Served
1 +
Members
1 +
Certifications
1 +
Partners
1 +

Our Team

Denis Niyonzima

part owner

Cyiza Kalisa

part owner

Dushime E Rubungira

part owner